Here for the long haul.
Get direct assistance for heavy-freight shipping, custom backyard delivery options, and clear details on our lifetime zero-maintenance structural warranty. Our regional support team is ready to help.
Message our regional team
Our dedicated support team is based in variable-climate regions and fully understands the demands of extreme weather. Reach out for responsive assistance, and we will respond within one business day.
Frequently asked questions
Find immediate answers regarding our heavy-gauge resin construction, specialized freight shipping for high-weight items, and our comprehensive lifetime structural guarantee.
How does heavy-freight delivery work?
Does the furniture arrive assembled?
Because our heavy-gauge resin furniture carries significant structural weight, we ship larger orders via specialized freight carriers to ensure safe backyard placement.
Most structural pieces ship partially assembled with solid-cast hardware. Clear, heavy-duty instructions are included for straightforward final setup in minutes.
What does the lifetime warranty cover?
Can I request custom colors?
Our guarantee covers structural integrity against splitting, rotting, rusting, or warping under any northern winter or intense sun. Zero annual maintenance required.
We focus on a curated architectural palette of deep forest greens, slate grays, and rich rust accents designed to complement natural landscapes year-round.